Register Security Questions and Personal Email
In order to enable self-help function for account unlock and password reset, you have to setup three self-defined security questions with answers from the list.
Available to:
How to Do?
1. Access Self-Service Password Management Portal via https://selfservice.ln.edu.hk
2. Enter your username and the code showed in the textbox and click "Next".
3. Click "Register Security Questions and Personal Email".
4. Enter your password and click "Next".
5. Choose any three questions listed and provide answers with at least 4 characters. Questions could not be duplicated and no same answer is allowed. After answering the selected questions, click "Next".
6. Enter your personal email address twice and click "Next". A verification code will be sent to that email address.
7. Enter the verification code received from your personal email and click "Next".
8. Review the security questions/answers and your personal email address. To change any of the security questions/answers and personal email address, click "Modify". To confirm the entries, click "Next".
9. Upon completion, emails will be sent to both your Lingnan email and personal email.